iFACTS supports a wide range of incident reporting and handling. For example IT incidents, accidents, vulnerabilities, injuries, work-related incidents, burglaries, etc..
Typical work steps when managing an incident include reporting, categorization, geographical analysis, GPS and maps, impact, escalation, cost analysis, reporting to authorities, loss adjustment.
Incident reporting is often a key component within compliance. For example, GDPR, ISO 27000, NIS directive all require incident reporting.
Connectivity is an important aspect of incident management. Connectivity to the organization, third parties, operational assets, other incidents, and risks. The report and dashboard tools help to visualize all the incidents.
The iFACTS software is designed to support all these different types of incident management and connectivity needs. The software functionality is decoupled and can be connected to any object.
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