Incident Management

Why is incident management important?

Incident reporting is often a key component within compliance. For example, GDPR, ISO 27000, NIS directive all require incident reporting.

Connectivity is an important aspect of incident management. Connectivity to the organization, third parties, operational assets, other incidents, and risks.

iFACTS supports a wide range of incident reporting and handling such as; IT incidents, health & safety, vulnerabilities, burglaries to mention a few.

Which actions are required for effective Incident management?

Typical steps when managing an incident include reporting, categorization, geographical analysis, GPS and maps, impact, escalation, cost analysis, reporting to authorities, loss adjustment.

What is iFACTS Incident management module?

The iFACTS Incident management software is designed to support all activities related to incident management and connectivity needs. The software functionality is decoupled and can be connected to any object. The report and dashboard tools help visualize all the incidents.

The iFACTS Incident management is trusted by customers in public and private sector.

For more information and the possibility to book a demo, click here.