SKF supports the entire insurance process

SKF has been a global technology provider since 1907. SKF is a leading global supplier of bearings, seals, mechatronics, lubrication systems, and services. SKF is represented in more than 130 countries and has around 15,000 distributors worldwide. Annual sales in 2013 were SEK 63,597 million and the number of employees was 48,401.

SKF Reinsurance AB is responsible for all insurance issues within SKF including leading the important loss prevention work.

Klas Iloson, Managing Director at SKF Reinsurance, describes the assignment:

“The challenge is to get a full understanding of the international environment of SKF’s operations. It requires complete and correct information in combination with professional advice in processing and analyzing the information. A basis for an equivalent treatment is to have the same system within the whole company. Each unit should be able to take note of and understand the information that affects them.”

Since 2010 SKF Reinsurance uses INSMAN to support the entire insurance process, issuing of insurance policies, renewal, invoicing and claims handling. Before SKF used three separate systems to handle the different steps in the process. The goal of implementing INSMAN was a complete system for the full process.

Klas Iloson continues:

”When implementing the insurance system from iFACTS, it was important that the internal audit requirements were fulfilled. Among other things, the IBNR calculations were integrated into the system. We also get support from iFACTS’ software in the work with the Solvency II regulations. The claims handling work was substantially improved by moving from 3 systems to 1.”


E-services with automated case handling at Svenska Kommun Försäkrings AB

iFACTS, in collaboration with Swedish Municipal Insurance Ltd, has launched an e-service and automated process for damage registration and supplementation for private individuals in SKFAB’s Swedish municipalities. The e-service is integrated with iFACTS’ insurance and claims management system, INSMAN.

The system makes automated decisions in cases where there is sufficient information, allowing claims handlers to focus on cases that require further investigation and ensuring that claimants receive feedback and compensation more quickly.


iFACTS & Brand Compliance will offer the BC5701 in combination with the iFACTS Software.

In 2023 Brand Compliance launched the BC5701 GDPR certification standard. iFACTS will offer the BC5701 in combination with the iFACTS Software.


“The region estimates that it can reduce time spent on information classification with up to 80%”

“The iFACTS product proposition is modular, you can start small and grow… The software simplifies the work, the region estimates that it can reduce time spent on information classification with up to 80%. Beyond this, requirements can now be much more specific to our organization.”


“Loss prevention is an important part of the insurance process. There is a need to exchange information such as risk grading, technical data and values.”                         Ola Nilsson, Vice president at Essity Risk management

 “Using our own system gives us the power over the information; we can control the data and perform analysis in a better way. We have control over the process and are able to follow the progression of work.


“Potential differences in data between systems are caught at an early stage.”

Vattenfall Insurance wants to structure and streamline their workflow between claim management in INSMAN and the accounting in an external system. Routines are reliable and standardized, improved traceability throughout the complete solution is strengthened.