St Erik Försäkring (City of Stockholm) has been an important stakeholder in the development of the iFACTS Incident/Event handling software. Incident/Event is connected to the insurance software and to the asset management modules to get a fully integrated process. At present Helsingborg is also using the system with integrations to police and fire department. A connection to support the fire prevention work is also integrated.
Flexible web tool designed to be the single point of entry for the reporting, handling and follow-up of incidents and other events.
Often organizations end up with several IT solutions for the reporting of different type of incidents and events. Typically management wants coordinated reports of all types of incidents and events for decision making and a better understanding. iFACTS Incident & Event is designed to be the single point of entry, providing these coordinated reports to management.