Claims Management

Claims Management is often directly connected to the insurance process. If an unwanted event occurs (storm, power outage, maltreatment, accident, fire etc.) there must be a process to instantly handle all the claims and scale up the capacity.

It’s important to have an open data model that enables communication with all the involved parties. For example reinsurer, insurance provider, loss handler, accounting system and payment system.

iFACTS Claims Management is used in several configurations:

  • Captive insurance incidents
  • Medical injuries
  • European Liability Insurance for the Nuclear Industry

Typical key activities within Claims Management: Insurance policy, claims reporting, loss adjustment, reserve calculation, accounting, payments

iFACTS software is designed with an open data model and important tools to enable communication and security, for example, API, Access Control, Logging, Secure baseline, Monitoring, Reporting.