Process

iFACTS Process - Web based Process management and control

Almost every management system requires business processes to be documented. However, it is important to know the purpose of documenting the process. The examples below will result in different levels of documentation and structure:

• To comply with the Quality system?
• To help personnel find documents and work procedures?
• To integrate a software or process improvement?
• To control and ensure business resilience?

The iFACTS concept is about control and Business continuity. For this management need to have way of controlling the processes and all the dependencies to other activities such as competences, IS/IT or Facilities.

iFACTS Process provides management with a consequent reporting and monitoring of all the processes, presented as a performance score 0-100%.

Web technology helps the Process responsible with documentation and analysis. Common work steps are to document the Process in terms of sub processes and activities, dependencies to other processes and resources such as IT or competences, budget, objectives, responsibilities and classification.

A web questionnaire can be used to measure to what degree the Process is following guidelines and other requirements.

Process risk assessment can be performed and followed up on.

The list below shows all the available Process management variables. These can be turned on or off depending on purpose and ambition.

Data and output

• Inventory and classification - of the Process. Information gathering such as sub processes and activities, responsibilities, roles, classification, applicable law. Finalizing all steps in the inventory step gives a score of 100%.
• GAP analysis - web questionnaire to check current status. Result presented in the range 0-100%.
• Risk assessment - scenario based risk assessment. Result in a Consequence-Probability matrix with risk acceptance level. Score depending on if there are preventive actions planned for all scenarios over risk acceptance.
• Requirement fulfillment - a requirement list is generated from the settings in classification, law and risk assessment. These requirements need to be fulfilled in order to be "green". "Yellow" means active and "red" means passed due date.
• Objectives - in the measurement portal different measure sessions are created and then continuously measured. For example: Deliveries or Budget. Fulfillment of objectives displays in the range 0-100%.
• Plans fulfillment - a plan requirement list is generated from the settings in classification, law and risk assessment. The plan needs to be done in time to be "green". "Yellow" means active and "red" means passed due date.
• Dependency mapping - in the dependency component the Process is mapped for dependencies with other organizational assets and activities. A red dependency means that the requirements do not match and will result in a lower score.
• Events from the management work in the steps above deviations and nonconformities will emerge. These are integrated into the Event module and monitored for follow up and action such as management approval. The Event score is calculated from number of green, yellow and red events.

Implementation and roll out can be done instantly with high efficiency using web technology.

iFACTS Process functionality

Dynamic setup of organizational structure and roles in the main administration, creation of company tree and roles. Connection to active directory.

Dynamic setup of inventory content. All the steps in the process inventory wizard are created by the administrator.

Requirement trigger. Classification, applicable law and risk assessment can trigger requirements from the requirement list.

Plan trigger. Classification, applicable law and risk assessment can trigger plans from the PPP plan list.

Calculation supports entering a calculation for each asset for example Business Impact Analysis, BIA.

Dependency component  to establish dependency connection between organizational assets and activities. Presented in a graph with critical line and dependency information.

Integration with Risk management, GAP, Event, Audit, Riskportfolio, INSMAN and the ONTRACK dashboard.

Event monitoring with connection to management approval and other roles and responsibilities.

Audit connected to the Audit module for automated audits and inspection programs.

Report generator a wide variety of reports/settings can be created and saved as templates.  All of these reports can be exported to Excel, Word, PDF, Text

Search can be conducted according to selection on all registered data, for example, organization, type, status, category, role etc.

To schedule a demo of the iFACTS Process product.