Claims management

iFACTS INSMAN - Claims Management - To report, handle and monitor claims.

Claims are handled in the Claims portal displaying claims information, reports, statistics, latest viewed and communication center.

Example of claims activities and information accessible in the claims portal:

• Stop loss and self-retention limits.
• Claims information (responsible, documents, images, contact persons).
• Cost registration.
• Payment registration.
• Loss adjustment.
• Reinsurer share.
• Reserve calculation.
• Recovery (cash call).

Claims can be registered for any type of insurance line. When the claim is registered it is connected to insurance policy, company and contact person. Information about the claim is entered such as description, location, type, estimated cost, bank account # etc.

The claims handler continues to administrate the claim, registering payments, assigning loss adjuster and communicates with the reinsurer. The claim will continue to be active until the final payment is done and then the claim is closed.

INSMAN Claims management functionality

Dynamic setup of organizational structure and roles in the main administration, creation of company tree and roles. Claim types, fields and other claim settings. Connection to active directory. Access control system.

Claim Portal where all claim information is centralized and accessible.

File upload to connect files and images to the claim.

Currency support, dynamic registration of currencies and exchange rate including external rate import.

Payment module to register payments, recurring payments and export to external systems.

Info bar displaying essential information such as current premium reserve, open claims, largest claim, underwrite year.

Communication center that can be used to communicate with claimant and other external parties.

Connectivity with external data sources export and import.

Report generator a wide variety of reports/settings can be created and saved as templates.  All of these reports can be exported to Excel, Word, PDF, Text. For example premium reserve, claim report, claim cost chart.

Search can be conducted according to selection on all registered data, for example, organization, type, status, category, line etc.

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