Essity insurance, claims & loss prevention
Essity (former part of SCA) is a leading global hygiene and paper products company that develops and produces sustainable personal care products, tissue, and paper products.
Within the Essity group, Essity Group Risk Management facilitates the insurance programs and loss prevention work.
Essity started using the INSMAN platform for insurance management already in 2007. Along the way, they have got control over their insurance needs and can now work much more efficiently with the different steps, from renewal to invoicing to handling claims.
In 2012 Essity also implemented the iFACTS Facility software to support the loss prevention work. External risk engineers still perform the on-site inspections; however they report the information in Essity’s software tool, so Essity keeps all the information in their own system.
Ola Nilsson, Vice President of Risk management and Insurance at Essity:
“Using our own system gives us the power over the information; we can control the data and perform analyses in a better way. We have control over the process and are able to follow the progression of work.”
“Since we have put extra effort into registering historical inspections, we have a great archive to use as needed.”
Traditionally inspections and surveys are not registered in the insurance system, resulting in manual data transfer and duplication of data. As part of the Essity solution, a single software platform is used for loss prevention and insurance management.
“Loss prevention is an important part of the insurance process. There is a need to exchange information such as risk grading, technical data, and values.”